Terms & Conditions

Effective Date: 29 August 2026

Welcome to ShortCart360. These Terms & Conditions govern your access to and use of the ShortCart360 website, https://shortcart360.com/, and your purchase of products through our online store.

By accessing, browsing, or using our website, or by placing an order with us, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and other applicable policies published on our website.

If you do not agree with any part of these Terms & Conditions, please do not use our website or place an order.

1. About ShortCart360

ShortCart360 is an online retail platform operating in Bangladesh and offering authentic products from renowned global brands.

ShortCart360 is founded and operated by:

Shakil Ahmmed
Founder, ShortCart360

Registered Office Address:
House-23 (3rd Floor), Road-12, Nikunja-2, Khilkhet, Dhaka-1229, Bangladesh

Trade License Number:
TRAD/DNCC/001519/2026

2. Website Use

You may use this website only for lawful purposes and in accordance with these Terms & Conditions.

You agree not to:

- Use the website for any unlawful or fraudulent purpose.
- Attempt to gain unauthorized access to our website, systems, or accounts.
- Interfere with the security, functionality, or operation of the website.
- Submit false, misleading, or inaccurate information.
- Use our website or content in a manner that may damage our business, reputation, or customers.

We reserve the right to restrict or terminate access to the website where we reasonably believe that these Terms & Conditions have been violated.

3. Product Information and Authenticity

We make reasonable efforts to ensure that product descriptions, specifications, images, prices, availability, and other information displayed on our website are accurate and up to date.

However, minor variations in product packaging, appearance, color, specifications, or manufacturer-provided information may occur.

All products offered by ShortCart360 are represented as authentic products sourced through legitimate supply channels.

Product availability is subject to stock status at the time of order placement.

If a product becomes unavailable after an order has been placed, we will contact the customer and provide an appropriate resolution, which may include cancellation of the unavailable item and refund of the applicable amount.

4. Product Prices

All product prices displayed on our website are stated in Bangladeshi Taka (BDT), unless otherwise specified.

We reserve the right to change product prices, offers, discounts, or promotions at any time without prior notice.

A price displayed on the website may be corrected if an obvious technical, typographical, or system error occurs.

Any applicable delivery charges, payment-related charges, or other fees will be communicated to the customer before order confirmation where applicable.

5. Orders and Order Confirmation

When you place an order through our website, you are making a request to purchase the selected product(s) under these Terms & Conditions.

After receiving your order, we may contact you through the phone number, email address, or other contact information provided during checkout to verify the order and delivery details.

An order may be cancelled or declined in circumstances including, but not limited to:

- Product being unavailable.
- Incorrect or incomplete customer information.
- Suspected fraudulent or unauthorized transaction.
- Incorrect product pricing caused by a technical or system error.
- Failure to confirm an order when confirmation is reasonably required.
- Delivery limitations or other circumstances beyond our reasonable control.

Order confirmation does not necessarily guarantee product availability until the order has been verified and accepted by ShortCart360.

6. Payment

We accept payment methods displayed and enabled on our website at the time of purchase.

Online payments may be processed through authorized payment gateway or payment service providers, including SSLCommerz where applicable.

Customers are responsible for providing accurate payment and billing information.

ShortCart360 does not store customers' complete payment card information such as full card numbers, CVV, or other sensitive payment credentials on our website unless expressly stated otherwise.

Payment transactions may be subject to the terms, conditions, security procedures, and privacy policies of the relevant payment service provider.

7. Delivery and Shipping

We deliver products to serviceable locations within Bangladesh according to the delivery options available at the time of order.

Estimated delivery times may vary depending on delivery location, product availability, courier operations, weather conditions, public holidays, and other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address and contact information.

Any applicable shipping or delivery charges will be communicated during the ordering or checkout process.

For further information, please refer to our Shipping Policy.

8. Returns, Refunds and Cancellations

Our Return & Refund Policy governs product returns, refunds, exchanges, and applicable order cancellations.

Customers should review the Return & Refund Policy before placing an order.

Return or refund eligibility may depend on factors including product condition, packaging, warranty terms, product category, delivery status, and the reason for return.

Nothing in these Terms & Conditions limits any rights or remedies that cannot lawfully be excluded under applicable law.

9. Warranty

Where a product is sold with an official manufacturer or seller warranty, the applicable warranty period and terms will be stated on the product page, invoice, warranty card, or other applicable documentation.

Warranty claims are subject to the relevant manufacturer's or authorized service provider's warranty terms and conditions.

Warranty does not normally cover damage caused by misuse, accidents, unauthorized modification, liquid damage, physical damage, improper installation, or normal wear and tear unless specifically covered by the applicable warranty.

10. Customer Responsibilities

Customers are responsible for:

- Providing accurate name, phone number, email address, billing information, and delivery address.
- Reviewing product information before placing an order.
- Ensuring that the selected product and variant are correct.
- Being available or arranging for someone to receive the delivery.
- Providing accurate information required for payment, delivery, or order verification.

ShortCart360 shall not be responsible for delivery delays or failed deliveries caused by incorrect or incomplete information supplied by the customer.

11. Intellectual Property

All content available on ShortCart360, including but not limited to logos, trademarks, product descriptions, text, graphics, images, website design, layout, icons, and other materials, is owned by or licensed to ShortCart360 or the respective rights holders.

You may not copy, reproduce, modify, distribute, publish, transmit, sell, or commercially exploit our website content without prior written permission, except where permitted by applicable law.

Third-party brand names, logos, trademarks, product images, and related intellectual property remain the property of their respective owners.

12. Third-Party Services and Links

Our website may use or integrate with third-party services, including payment gateways, courier services, analytics services, or other service providers.

We may also provide links to third-party websites where appropriate.

ShortCart360 is not responsible for the content, policies, availability, security, or practices of third-party websites or services that are not operated by us.

Customers should review the applicable terms and privacy policies of third-party service providers where necessary.

13. Privacy and Personal Information

We respect the privacy of our customers.

Personal information collected through our website may be used for purposes including order processing, payment processing, delivery, customer support, fraud prevention, communication, and improvement of our services.

For more information regarding the collection, use, storage, and protection of personal information, please review our Privacy Policy.

14. Limitation of Liability

To the extent permitted by applicable law, ShortCart360 shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products, except where such liability cannot legally be excluded.

We shall not be responsible for delays, interruptions, or failures caused by circumstances beyond our reasonable control, including but not limited to natural disasters, government restrictions, internet or telecommunications failures, courier disruptions, payment gateway failures, strikes, or other force majeure events.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

15. Website Availability and Accuracy

We aim to keep our website available and information accurate. However, we do not guarantee that the website will always be available, uninterrupted, error-free, or completely free from technical issues.

We reserve the right to modify, suspend, update, or discontinue any part of the website, product listings, services, or features without prior notice where reasonably necessary.

16. Fraud Prevention and Transaction Security

ShortCart360 reserves the right to verify orders and transactions for security and fraud-prevention purposes.

Where we reasonably suspect fraudulent, unauthorized, or abusive activity, we may delay, decline, cancel, or investigate an order or transaction.

Where appropriate, customers may be contacted for additional verification before an order is processed.

17. Changes to These Terms & Conditions

We may update or modify these Terms & Conditions from time to time to reflect changes in our business, services, legal requirements, or operational practices.

The updated version will be published on this page with the applicable effective date.

Customers are encouraged to review these Terms & Conditions periodically.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the People's Republic of Bangladesh.

Any dispute arising in connection with these Terms & Conditions or the use of our website shall be subject to the applicable laws and jurisdiction of Bangladesh.

19. Contact Information

If you have any questions, concerns, complaints, or requests regarding these Terms & Conditions, please contact us:

ShortCart360

Founder:
Shakil Ahmmed

Registered Office Address:
House-23 (3rd Floor), Road-12, Nikunja-2, Khilkhet, Dhaka-1229, Bangladesh

Email:
shortcart1360@gmail.com
shortcart360@gmail.com

Phone:
+880 170-5186979

Website:
https://shortcart360.com

Thank you for choosing ShortCart360.